Terms & Conditions

Welcome to my shop! Because I custom-craft each product uniquely to order, I operate under the following terms and conditions. By placing an order, you agree to these terms.

1. Ordering, Custom Work, and Refunds

All Sales Are Final: Given that my products are uniquely crafted to order just for you, all sales are final, and I do not offer refunds.

Payment Terms: Standard invoices must be paid within seven (7) calendar days of issuance.

Final Invoice & Resale Right: For final invoices, payment must be received within thirty (30) calendar days of issuance. If payment is not received within this timeframe, the order will be canceled, and I reserve the right to resell or reallocate the product. As noted, all prior payments/deposits remain strictly non-refundable.

2. Taxes, Duties, and Shipping

International Fees: Product prices do not include taxes, import duties, or any other regional fees. As the buyer, you are solely liable for any import duties, customs fees, or taxes due outside the USA.

Shipping Costs: The customer is responsible for covering all shipping costs for returns, repairs, and reshipping.

3. My 18-Month Warranty Commitment

I stand deeply behind the quality of my work. I assure you that your product will arrive free of defects and will function beautifully.

Core Warranty: I offer an 18-month warranty from your delivery date covering any defects in materials or craftsmanship. If the product doesn't work as it should, I am fully committed to fixing or replacing it for you.

Component Exception: Please note that high-use mechanical parts—specifically switches and potentiometers—are covered by a dedicated three (3) month warranty from the date of delivery.

What is Excluded: This warranty is designed to cover craftsmanship defects. It does not cover regular wear and tear, or any issues caused by incorrect installation, improper operation, accident, or misuse.

Non-Transferable: This warranty is valid exclusively for you, the original purchaser, and cannot be transferred to a secondary owner if the product is resold.

4. Lifetime Support (Family Care)

Beyond the Warranty: Even after your 18-month warranty expires, you are still part of the family. I want you to enjoy your product for as long as you desire. If you ever run into issues down the road, please reach out to me—I will always do my absolute best to assist you with advice, troubleshooting, or repair options.

5. Updates to Terms

I reserve the right to update or change these terms and conditions from time to time without prior notice to reflect changes in my workshop's practices or capabilities.